Title
Adopt a Resolution to Authorize the Upgrade of Full Time Equivalent positions in the Information Technology Department and the City Manager’s Office
Staffreport
COUNCIL PRIORITY
• Infrastructure
SUMMARY AND RECOMMENDATIONS
Staff recommends that the City Council approve and adopt a resolution to authorize upgrading the position allocation of:
1. Information Technology Department
a. Assistant Information Technology Manager to Information Technology Manager and,
b. Part-time Audio-Visual Services Operator to part-time Information Systems Support Technician
2. City Manager’s Office
a. Management Analyst I position to Public Information Officer
BACKGROUND
The Information Technology (IT) Department is responsible for the City’s core technology infrastructure, cybersecurity, personal computing devices and business applications. In order to improve the reliability, resiliency and operational capabilities of the City’s technology infrastructure, the Information Technology Manager position is proposed. The proposed part-time Information Systems Support Technician will provide critical audio/video support to City Council, boards, and commissions as well as operational Helpdesk support to City staff.
The City Manager’s Office has prioritized communication and transparency to the community and within the organization. In support of increasing the public’s awareness of the City’s services and programs, and improve messaging of strategic priorities across City departments, a dedicated Public Information Officer is proposed.
Analysis
The proposed Information Technology Manager position will oversee the City’s technology network, server, and data storage infrastructure as well as Helpdesk operations. The IT Department is in the process of developing an infrastructure and cybersecurity roadmap to improve the safety and reliability of the City’s sensitive data and technology infrastructure. This position will lead the effort to implement this roadmap and serve as the City’s cybersecurity officer. The position is currently vacant.
The proposed part-time Information Systems Support Technician will assist with meeting the technology needs of the City Council, boards, and commissions during official meetings. The classification will also be able to provide critical Helpdesk support to City staff. The position is currently vacant.
The proposed Public Information Officer position will support the City’s public outreach, communications, and information programs. The position will foster transparency by coordinating internal and external communications, serve as liaison to other public agencies, professional organizations, community and industry groups, residents, and the media. The position will also be instrumental in developing content for multiple social media platforms. The position is currently filled by an incumbent and the upgrade is supported by the recent classification study completed by Koff & Associates.
Fiscal Impacts
The cost to upgrade the 1.0 FTE Assistant Information Technology Manager to Information Technology Manager is approximately $47,641 annually. The cost to upgrade the 0.5 FTE Audio-Visual Services Operator to 0.5 FTE Information Systems Support Technician is $37,237 annually. There is sufficient funding available in the Information Technology budget for FY 2022-2023 to fully cover the additional cost.
The cost to upgrade the 1.0 FTE Management Analyst I to Public Information Officer is approximately $21,268 annually. There is sufficient funding available in the Fiscal Year 2022-2023 budget (010-14-015-4102) to fully cover the costs.
Costs for future fiscal years will require Council appropriation and will be brought forward as part of actions to be undertaken through the subsequent biennial budget process to the corresponding salary allocations.
ATTACHMENT
Attachment A: Resolution
PREPARED BY: Emily Hung, Human Resources Director, Human Resources Department