Title
Adopt a Resolution to Approve and Authorize the City Manager to Execute Software Maintenance Agreements in Fiscal Years 2025-2026 and 2026-2027 with Tyler Technologies for the Police Department’s New World Computer-Aided Dispatch and Records Management System for a Combined Amount of $500,000. Cost in Fiscal Year 2025-2026 is $239,518. Total Cost For 2-Year Maintenance Renewals Will Not Exceed $500,000
Staffreport
COUNCIL PRIORITY
• Infrastructure
• Public Safety
SUMMARY & RECOMMENDATIONS
Adopt a Resolution to Approve and Authorize the City Manager to Execute Software Maintenance Agreements in Fiscal Years 2025-2026 and 2026-2027 with Tyler Technologies for the Police Department’s New World Computer-Aided Dispatch and Records Management System for a Combined Amount of $500,000. Cost in Fiscal Year 2025-2026 is $239,518. Total Cost For 2-Year Maintenance Renewals Will Not Exceed $500,000.
BACKGROUND
The San Leandro Police Department released a Request for Proposals (RFP) in July 2004 to replace the Police Department’s 17-year-old Computer Aided Dispatch/Records Management System (CAD/RMS) with an integrated system that interfaces with federal, state and county agencies for Property, Jail, Dispatch, Patrol, Investigations, Traffic and Records functions. New World Systems (now Tyler Technologies) was awarded the contract in March 2005.
The system now integrates with the City’s Geographic Information System (GIS) and additional modules have been added to assist the Criminal Investigations Division and Dispatch.
The City is currently conducting a needs assessment to begin planning for system replacement and implementation of a modern CAD/RMS system for the Police Department.
Analysis
These annual software agreement renewals cover all the licenses needed by the Police Department to fully utilize the software and related software modules. This contract also includes services from the vendor, such as new software upgrades as they become available, and 24/7/365 priority telephone and email technical support.
Legal Analysis
The City Attorney’s office reviewed and approved the consulting services agreements, purchase orders, this staff report and resolution as to form.
Financial Impacts
The combined total cost for FYs 2025-2026 and 2026-2027 will not exceed $500,000.
Sufficient funds are included in the FYs 2025-2026 and 2026-2027 Information Technology Internal Service Fund budget to cover the costs for the maintenance renewal with Tyler Technologies’ New World Computer-Aided Dispatch and Records Management System.
This Council action will not impact fund balance as there are funds authorized in the adopted budget.
ATTACHMENTS
ATTACHMENT A - Resolution
ATTACHMENT B - Scope of Services
PREPARED BY: Michael Sinor, Chief Technology Officer, Information Technology Department