Title
Adopt a Resolution to Approve and Authorize the City Manager to Execute a Consulting Services Agreement with Visionary Integration Professionals, LLC for an Amount Not to Exceed $83,400 for Enhancement Services and On-Going Maintenance Support for the City's Online Permitting System
Staffreport
COUNCIL PRIORITY
* Infrastructure
* Economic Development
SUMMARY & RECOMMENDATIONS
Adopt a Resolution to Approve and Authorize the City Manager to Execute a Consulting Service Agreement (CSA) with Visionary Integration Professionals, LLC for an Amount Not to Exceed $83,400 for Enhancement Services and On-Going Maintenance Support for the City's Online Permitting System.
BACKGROUND
The Accela permit system is used by the Community Development, Engineering and Transportation, and Public Works Departments' staff as well as Alameda County Fire Department staff to manage planning/zoning permits, building permitting and inspection services. The system is used to calculate and collect permit fees, track plan-check comments and approvals, issue permits, maintain permit and inspection history and schedule inspections. The Accela system, a cloud computing application, was implemented in February 2015 to replace the Tidemark Advantage permit system, which was obsolete and no longer supported.
In 2020 staff used a competitive process to select a vendor to perform a needs assessment for the Accela system. Visionary Integration Professionals (VIP) was selected for the quality of its response, track record of success with the Accela system, and strong references. VIP was also selected in 2020 to implement the recommendations put forth in the 2020 needs assessment report, which included structural changes and improvements to the Accela system, making more services available online, improvements to workflow assignments, and enhanced and redesigned reporting functions, among other improvements.
Staff recently completed the go-live for Engineering. This CSA with VIP will include p...
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