Title
Adopt a Resolution to Authorize the Upgrade of Full Time Equivalent positions in the Information Technology Department and the City Manager's Office
Staffreport
COUNCIL PRIORITY
* Infrastructure
SUMMARY AND RECOMMENDATIONS
Staff recommends that the City Council approve and adopt a resolution to authorize upgrading the position allocation of:
1. Information Technology Department
a. Assistant Information Technology Manager to Information Technology Manager and,
b. Part-time Audio-Visual Services Operator to part-time Information Systems Support Technician
2. City Manager's Office
a. Management Analyst I position to Public Information Officer
BACKGROUND
The Information Technology (IT) Department is responsible for the City's core technology infrastructure, cybersecurity, personal computing devices and business applications. In order to improve the reliability, resiliency and operational capabilities of the City's technology infrastructure, the Information Technology Manager position is proposed. The proposed part-time Information Systems Support Technician will provide critical audio/video support to City Council, boards, and commissions as well as operational Helpdesk support to City staff.
The City Manager's Office has prioritized communication and transparency to the community and within the organization. In support of increasing the public's awareness of the City's services and programs, and improve messaging of strategic priorities across City departments, a dedicated Public Information Officer is proposed.
Analysis
The proposed Information Technology Manager position will oversee the City's technology network, server, and data storage infrastructure as well as Helpdesk operations. The IT Department is in the process of developing an infrastructure and cybersecurity roadmap to improve the safety and reliability of the City's sensitive data and technology infrastructure. This position will lead the effort to implement this roadmap and ser...
Click here for full text