Title
Adopt a Resolution to Approve and Authorize the City Manager to Execute an Additional Statement of Work to an Existing Master Services Agreement with Visionary Integration Professionals, LLC (VIP) for Post Go-Live Support of Workday and Teller Implementation, as well as Continued Enhancements for the City's Building, Planning, and Engineering Divisions for an Additional $60,040 and a New Not to Exceed Amount of $143,440
Staffreport
COUNCIL PRIORITY
* Infrastructure / Economic Development
* Sustainability & Resiliency
SUMMARY AND RECOMMENDATION
Adopt a Resolution to Approve and Authorize the City Manager to Execute an additional Statement of Work to the existing Master Services Agreement with Visionary Integration Professionals, LLC (VIP) to increase the not-to-exceed amount by $60,040, for a revised total not-to-exceed amount of $143,440, for post go-live support of Workday and Teller implementation, enhancement services and ongoing Maintenance Support for the City's Permitting System, Accela. Sufficient funds are available in the FY 2027 Information Technology Internal Service Fund, effective July 1, 2026.
BACKGROUND
The City implemented Accela's Land Use and Permitting software system in February 2015 to replace the legacy Tidemark Advantage software system. The Accela software system is used by the Community Development and Public Works (Engineering and Transportation) Departments, as well as Alameda County Fire Department staff, to manage permit fee collection, plan-check tracking, inspection scheduling, inspection services, and permits for building, planning and zoning.
In 2020, the City conducted a competitive selection process and retained VIP to perform a needs assessment of the Accela system, followed by implementation of the resulting recommendations. The Master Services Agreement between the City and VIP was executed on January 4, 2022. On December 15, 2025, the City Council approved a Consulting Services Agreement with VIP in an amount...
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