Title
Adopt a Resolution to Approve Amendment No. 2 to the Master Services Agreement with Visionary Integration Professionals, LLC for Development and Improvements to the Accela Permitting System to increase the total amount by $763,745
Staffreport
SUMMARY AND RECOMMENDATIONS
Staff recommends that the City Council approve a resolution authorizing the City Manager to execute an Amendment to the Master Services Agreement (MSA) for the services needed to improve the Accela Permitting System.
BACKGROUND
The Accela permit system is used by the Community Development, Engineering and Transportation, and Public Works Departments' staff as well as Alameda County Fire Department staff to manage planning/zoning permits, building permitting and inspection services. The system is used to calculate and collect permit fees, track plan-check comments and approvals, issue permits, maintain permit and inspection history and schedule inspections. The Accela system, a cloud computing application, was implemented in February 2015 to replace the Tidemark Advantage permit system, which was obsolete and no longer supported.
In 2020 staff used a competitive process to select a vendor to perform a needs assessment for the Accela system. Visionary Integration Professionals (VIP) was selected for the quality of its response, track record of success with the Accela system, and strong references. In turn, the MSA was developed to implement the recommendations put forth in the 2020 needs assessment report, which include structural changes and improvements to the Accela system, making more services available online, improvements to workflow assignments, and enhanced and redesigned reporting functions, among other improvements.
The increase in cost is requested to include further updates to the system to incorporate additional functionality and features to support the Engineering module including enhancing inspections, accounting, and offering online applications.
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