Title
Adopt a Resolution to Approve and Authorize the City Manager to Execute Annual Software Maintenance Agreement Renewals in Fiscal Years 2023-2024 and 2024-2025 with Tyler Technologies for the City's New World Computer-Aided Dispatch and Records Management System for a Combined Amount of $455,076.00 to include the Annual Renewals of $216,703.00 in Fiscal Year 2023-2024 and $216,703.00 plus up to a 10% increase in Fiscal Year 2024-2025
Staffreport
COUNCIL PRIORITY
* Infrastructure
* Sustainability & Resiliency
* Fiscal Sustainability and Transparency
SUMMARY & RECOMMENDATIONS
Staff recommends City Council adopt a Resolution to Approve and Authorize the City Manager to execute annual software maintenance agreement renewals in Fiscal Years 2023-2024 and 2024-2025 with Tyler Technologies for the City's Computer-Aided Dispatch and Records Management System for the combined amount not to exceed $455,076.00.
BACKGROUND
The San Leandro Police Department released a Request for Proposals (RFP) in July 2004 to replace the Police Department's 17-year-old Computer Aided Dispatch/Records Management System (CAD/RMS) with an integrated system that interfaces with federal, state and county agencies for Property, Jail, Dispatch, Patrol, Investigations, Traffic and Records functions. New World Systems (now Tyler Technologies) was awarded the contract in March 2005.
The system now integrates with the City's Geographical Information Software (GIS) and additional modules have been added to assist the Criminal Investigations Division and Dispatch.
Analysis
This annual software agreement renewal covers all of the licenses needed by the City to fully utilize the software and related software modules. This contract also includes services from the vendor, such as new software upgrades as they become available, and 24/7/365 priority telephone and email technical support.
Previous City Council Actions
* On October 4, 2021, the City Council approved the annual maintenance ...
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