Title
Staff Report for a Resolution Approving the Agreement with FacilityDude.com to Implement a Computerized Maintenance Management System
Staffreport
SUMMARY AND RECOMMENDATIONS
Staff recommends that the City Council approve a resolution authorizing the City Manager to execute an agreement to implement a Computerized Maintenance Management System developed by FacilityDude.com. The contract is for $52,270.82.
BACKGROUND
The San Leandro Public Works Department would like to implement a computerized maintenance management system (CMMS) in order to streamline its operations. Currently, service requests from residents and staff are tracked manually by City staff. Staff solicited bids to provide CMMS services last year and has selected a vendor to implement a system.
Analysis
Public Works staff currently tracks service requests, maintenance schedules and procedures, and asset locations manually through a combination of spreadsheets, charts, and unconnected IT systems (e.g., GIS). Manually collecting and tracking data is time-consuming and error-prone.
A new system will allow work orders to be generated and tracked online. This will enable maintenance supervisors and field workers to improve communication, better manage assets, and ensure thorough documentation regarding how and when maintenance work is performed. Maintenance procedures and schedules can be standardized and asset locations can be tracked by integrating the system with the City's existing geographic information system (GIS). This will result in more efficient operations for Public Works staff.
The system will be coupled with a customized mobile app that can be used directly by the public to report any number of public works issues. These requests will be automatically routed and assigned to the proper division and staff, greatly improving the efficiency of the Public Works Department. Historical reporting will further improve how information is collected, presented, and sha...
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