Title
Adopt a Resolution to Approve and Authorize the City Manager to Execute a Consulting Services Agreement with Intercare Holdings Insurance Services, Inc. for Workers' Compensation Third Party Claims Administration Services for a Three-Year Term in the Amount Not to Exceed $587,355 with an Option to Extend for Two Additional One-Year Terms in the Amount Not to Exceed $425,381 if the Two Additional One-Year Extensions are Exercised by the City
Staffreport
COUNCIL PRIORITY
* Infrastructure
SUMMARY
The City of San Leandro currently contracts with Intercare Holdings Insurance Services ("Intercare") for administration of the City's self-insured workers' compensation program. The current agreement is set to expire on June 30, 2026. Following a competitive Request for Proposals (RFP) process, Intercare was selected to continue their partnership with the City.
RECOMMENDATIONS
Adopt a Resolution to approve and authorize the City Manager to execute a Consulting Services Agreement with Intercare for workers' compensation third party administration services effective July 1, 2026, for an initial three (3) year term, with an option for two additional one-year extensions.
BACKGROUND
The City is self-insured for workers' compensation claims and contracts with a Third-Party Administrator (TPA) to manage claims in compliance with State of California requirements. The City's current TPA, Intercare Holdings Insurance Services ("Intercare"), provides the following services:
* Claims administration and investigation
* Medical management coordination
* Litigation coordination
* Regulatory reporting and compliance
* Claims data reporting
The City's current agreement with Intercare is set to expire on June 30, 2026, requiring a new contract to ensure uninterrupted service delivery.
On February 19, 2026, Human Resources issued RFP No.64281 for Workers' Compensation Claims Administration Services. The RFP was publicly advertised in accordance with the City's purcha...
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