Title
Staff Report for a Resolution Approving a Non-Professional Services Agreement with 21Tech, LLC for Development and Improvements on the Accela Permit System (in an amount not to exceed $85,000)
Staffreport
SUMMARY AND RECOMMENDATIONS
Staff recommends that the City Council approve a resolution making a sole source finding under California Public Contract Code section 3400(c)(2) and authorizing the City Manager to negotiate and execute a Non-Professional Services agreement for the services needed to improve and enhance functionality on the City of San Leandro's Accela permit system. The contract is valued at $85,000.00.
BACKGROUND
The Accela permit system is used by the Community Development, Engineering and Transportation, and Public Works Departments' staff as well as Alameda County Fire staff to manage planning, permitting and inspection services. The system is used to calculate and collect permit fees, track plan check comments and approvals, issue permits, maintain permit and inspection history and schedule inspections. The Accela system, a cloud computing application, was implemented in February 2015 to replace the Tidemark Advantage permit system, which was dated and no longer supported.
In November, 2015 staff issued a Request for Proposals (RFP) for consulting services related to the Accela implementation and selected 21 Tech, LLC as the service provider. 21Tech was able to resolve some of the major issues of system functionality to enable on-line inspections, correct workflow assignments, and establish some reporting functions and other improvements. Additional enhancements and improvements are still needed.
Analysis
Several areas need improvement and additional functionality could be added that would greatly increase the effectiveness of the Accela system. The following improvements and enhancements have been identified:
* Integration of the City's geographic information system (GIS) data
* Integration with the E...
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