File #: 20-372    Version: 1 Name: SR - City of Hayward MOU for FLEX RIDES On-Demand Services
Type: Staff Report Status: Filed
In control: City Council
Meeting Date: 9/8/2020 Final action: 9/8/2020
Enactment date: Enactment #:
Title: Staff Report for a City of San Leandro City Council Resolution to Approve and Authorize the City Manager to execute a Memorandum of Understanding with the City of Hayward to provide dispatch and concierge services to FLEX RIDES On Demand members from July 1, 2019 through September 30, 2020 at a cost of $81,429.02 utilizing Measure B and Measure BB funds.
Sponsors: Jeanette Dong
Related files: 20-373
Title
Staff Report for a City of San Leandro City Council Resolution to Approve and Authorize the City Manager to execute a Memorandum of Understanding with the City of Hayward to provide dispatch and concierge services to FLEX RIDES On Demand members from July 1, 2019 through September 30, 2020 at a cost of $81,429.02 utilizing Measure B and Measure BB funds.

Staffreport
SUMMARY AND RECOMMENDATION


Staff recommends that the City Council approve and authorize the City Manager to execute a Memorandum of Understanding with the City of Hayward to coordinate and dispatch Transportation Network Company (TNC) transportation services for the FLEX RIDES On Demand program.

BACKGROUND

The City of Hayward (COH) acted as the lead agency in a subsidized Taxi Voucher Program that provided door to door services for paratransit riders that was also utilized by City of San Leandro (COSL) Paratransit Program members from FY 2014 through October 2018. The service model was a same day, wheelchair accessible transportation service that provided a limited number of subsidized same-day taxi rides to enrolled participants of the Hayward and San Leandro Paratransit Programs.

Taxi Voucher Eligibility: Rider must be an enrolled participant of the Hayward or San Leandro Paratransit Program in order to use this subsidized taxi service.

Taxi Voucher Operations:
* Enrolled participants of the Hayward or San Leandro Paratransit Program and who are 70+ years old and/or certified with East Bay Paratransit can purchase taxi vouchers at a cost of $3.50 per voucher.
* Each voucher subsidizes up to $14 of taxi meter fare.
* Riders may use more than one voucher per ride.
* Each enrolled participant can purchase a maximum of 150 taxi vouchers in a year.
Taxi vouchers can only be used with the designated taxi companies that are contracted to provide the service.

The shift in the door to door transportation industry away from taxis to TNCs (such as Uber and Lyft) made it increasingly difficu...

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